Privacy policy

1. USER INFORMATION

This Privacy Policy expresses the commitment of AGRICOLA MAURO SL with respect to the privacy and protection of the data we process, guaranteeing Users, among other things, that (i) at any time, they may exercise any of the rights to which they are entitled in accordance with the applicable regulations; (ii) we will comply with the obligation of secrecy and confidentiality of the personal data collected, and that we will not disclose them to third parties without their consent; (iii) we have adopted the necessary technical and organisational measures.

 

Who is responsible for the processing of your personal data?

AGRICOLA MAURO SL is the CONTROLLER of the processing of the USER's personal data and informs the USER that these data will be processed in accordance with the provisions of the Regulation on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter referred to as the "Data Protection Regulation"). GDPR), and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights (hereinafter LOPDGDD).

How do we handle your personal data?

We are committed to the correct treatment of your personal data and will always treat them accordingly:

- In this way lawful, fair and transparent.

- For specified, explicit and legitimate purposes.

- Adequate, relevant and limited to what is necessary in relation to the purpose.

- Accurate and up-to-date.

- During the time required for the fulfilment of the purpose by which they were collected.

- In this way full and confidential.

 

What do we process your personal data for?

Any personal data we collect will always be adequate, relevant and limited in relation to the explicit purposes for which it was collected. In particular, we will process your personal data for the following purposes:

• Provision, maintenance and billing of the contracted service.
• To communicate with you in order to respond to your requests.
• Processing and delivery of contracted products.
• Sending of the newsletter and other informative and/or courtesy communications.
• Improve our products and services by identifying trends in usage, provenance or speciality, among other criteria.
• Manage our official profiles on social networks, processing personal data only to attend to the interactions that may exist in each social network.

 

What personal data do we process?

We will only process data that is strictly necessary and essential for the purpose for which it was collected. The Website processes the following data:

• Identifying data:basic data that allow us to identify, contact, manage and send the product to the User, such as their name and surname, date of birth, telephone number, e-mail address or address.
• Invoicing data:those necessary to be able to invoice the contract.
• Messages:free text field in which the User can formulate the queries he/she considers appropriate.
• Connection data and cookies:information relating to your connection to the Website, such as cookies or IP address. For more information about cookies, please see our Cookies policy.

 

What is the origin of the data?

You have provided us with your personal data directly through one of the forms or communication channels provided for this purpose. In each form, or in the corresponding channel, the personal data requested are those necessary and essential to carry out the purpose for which they were collected, which you will find indicated in the first informative layer.

It is very important that all the information you provide us with is correct, complete, accurate and up to date, so that we can carry out, manage or process your request correctly.

 

Why may we process your personal data?

Any processing of personal data will be legitimised by Article 6 of the GDPR as follows:

• With your CONSENT, such as the one existing in the different forms of the Website.
• In some cases, for the legitimate interest of the RESPONSIBLE PARTY.
• For the execution of a contract or pre-contractual relationship between the User and the RESPONSIBILITY HOLDER, for example, to make any purchase of products on the Website.
• In compliance with our legal obligations.

 

How long will we keep your personal data?

In accordance with the principle of the limitation of the storage period, your personal data will be kept for no longer than is necessary to maintain the purpose of the processing, or as long as you do not request their deletion or revoke, where applicable, your consent. Personal data may also be kept for the time necessary to comply with the legal obligations and possible liabilities that may arise and that, in each case, correspond according to each category of data. 

To whom do we provide your personal data?

No communication of personal data to third parties is foreseen, except, if necessary, to the rest of the companies in the business group, and to service providers related to communications, transport and other similar services for the development and execution of the purposes of the processing, with which the RESPONSIBLE party has signed the confidentiality and processing manager contracts required by the privacy regulations in force.

Thus, your personal data will be disclosed only in cases where it is necessary to provide and render the service to you, in particular:

- Information service providers for the maintenance and development of the services we offer.

- Transport providers, for the shipment of the ordered products.

- Providers of online shopping payment gateways.

- Providers related to marketing, advertising or social media services that help us with marketing, advertising and analysis of the services we offer.

As indicated above, your personal data may also be disclosed to the relevant authorities or in accordance with applicable laws and regulations.

 

What are your rights?

You may exercise, free of charge and to the extent that the legal requirements are met, the following rights:

• Right of access: You have the right to obtain information about, and access to, the personal data concerning you that we are or are not processing. Upon request, we will provide you with a copy of the personal data we are processing.
• Right of rectification: You have the right to rectify your personal data that are inaccurate or incomplete, or to have incomplete data completed.
• Right of erasure: You may request the erasure of your data when, among other circumstances, they are no longer necessary for the purposes for which they were collected or otherwise processed.
• Right to restriction of processing: You have the right to have the processing of your data restricted in certain circumstances provided for in data protection legislation.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit it to another entity.
• Right to object: In certain situations, you may object to certain processing on grounds relating to your particular situation, including profiling. You may object at any time to the processing of your personal data for direct marketing purposes.
• Right to withdraw your consent: You may withdraw your consent to any processing at any time, but such withdrawal will not affect the lawfulness of the processing based on the consent previously given.
• The right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with the regulations in force.

 

Contact details for exercising your rights:

• AGRICOLA MAURO SL, Registered Office: Calle ALFEREZ DIAZ SANCHIS Nº 85 ATICO F 03339 ALICANTE, or at the address of yuccapalm7@gmail.com

 

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

USERS, by ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to meet their request, by the provider, being voluntary the inclusion of data in the remaining fields. The USER guarantees that the personal data provided to the RESPONSIBLE are truthful and is responsible for communicating any changes to them.

The RESPONSIBLE informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. In the event that all the data is not provided, there is no guarantee that the information and services provided will be completely tailored to your needs.

 

3. SECURITY MEASURES

That in accordance with the provisions of the regulations in force on personal data protection, the RESPONSIBLE is complying with all the provisions of the RGPD and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in article 5 of the RGPD, by which they are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The RESPONSIBLE guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the RGPD and the LOPDGDD in order to protect the rights and freedoms of USERS and has provided them with the appropriate information so that they can exercise them.

The RESPONSIBLE PARTY may change this Policy at any time, informing the date on which it was last updated. If there have been significant changes it will try to alert the USER when possible.

• For more information about privacy guarantees, you can contact the RESPONSIBLE PARTY: AGRICOLA MAURO SL Address: Calle ALFEREZ DIAZ SANCHIS Nº 85 ATICO F 03339 ALICANTE

 

Date of update: NOVEMBER 2024